|
|
|
|
4433 Wisconsin Avenue N.W
Washington, DC 20016
(800) 216-8214
(202) 362-9702
(301) 652-2750
|
|
|
|
|
|
PRODUCTS/SERVICES |
|
|
(800) 216-8214
(202) 362-9702 or (301) 652-2750
4433 Wisconsin Avenue NW • Washington, DC 20016
|
|
|
|
|
|
|
Products
|
Communications-(LAN/WAN systems, backbone interface and connectivity)
|
| Product and expertise for communications includes Microsoft products (i.e. SQL. NT and Windows 95), SUN Solaris, Novell, OS/2, 3Com, Bay Networks, Thomas Conrad, SMC, Cubix, Intel, Wordperfect, Lotus & Lotus Notes, cc: Mail, Groupwise, Network General, Shiva, RMON, Castelle, Cheyenne, Tricord Servers, Gigatrend, Compaq servers and multiprocessor systems to include RISC architectures. To this extensive equipment array is added our capability for providing CABLING in a variety of formats.
|
Computers-(Desktops, Portables, Servers and Workstations)
|
-
| Desktop
Products: |
|
ACER, AST, COMPAQ,
HP, INTEL, NEC, TI, EPSON, DEC, EVEREX,
TOSHIBA, APPLE, DELL, IBM |
| Portable
Products: |
|
TOSHIBA, HYPERDATA,
DELL, NEC, COMPAQ, IBM, AST |
| Server
System Products: |
|
IBM, COMPAQ, CCC-ITS
2000, ALR, HP, DELL |
|
Workstation Products: |
|
IBM, COMPAQ,
SUPERCOM, CCC-ITS 2000, DELL, NEC, HP,
ACER |
|
|
|
|
| Peripherals-(Monitors, Memory, Printers, Hard Disks, Fax Modem, UPS, Key Boards, CDROM/Multimedia Equipment, Tape Drives, Mother Boards, Supplies) |
Peripheral products from a variety of original equipment manufacturers are routinely stocked by CCC-ITS. Our Supply network is such however, when products are not in the warehouse, delivery can be expedited in a rapid format. Examples of peripheral products available from CCC-ITS include:
-
|
Hard Drives: |
|
APPLE, EXABYTE,
ARCHIVE, HP, SEAGATE, MAXTOR,
MINISCRIBE, WESTERN DIGITAL,
SAMSUNG, QUANTUM, TOSHIBA |
|
Monitors: |
|
IBM, PANASONIC,
SIGMA DESIGN, TELEVIDEO, SAMSUNG,
GOLDSTAR, MAGNOVOX, SONY, WYSE,
APPLE, HP, MITSUBISHI, ZENITH,
EPSON, NEC, CTX, COMPAQ, TOSHIBA,
RADIOS |
|
Printers: |
|
CITIZENS, APPLE,
BROTHER, EPSON, FUJITSU, GENICOM,
HP, IBM, KODAK, LEXMARK, TELEX, NEC,
OKIDATA, PANASONIC, STAR, TOSHIBA,
XEROX, CANON |
|
|
|
|
| Software-(Systems, Applications, Specials)
|
CCC-ITS during our 14 years of quality business has developed a "one-stop solution'" for our clients. This ideology provides leading edge technology for the microcomputer environment to include software. Key applications packages or systems software for stand alone systems, workstations, server, client server and telecommunication are all readily available from CCC-ITS. In addition to our commercially available products, this firm supports specialty programming when a client system demands this level of effort.
|
CCC-ITS provides the necessary experience and expertise to produce proper software for client applications in all IT areas we support.
|
CCC-ITS is a pioneer in data recovery and data conversion in the Washington, D.C. metropolitan area. Our performance record averages 95% (plus) for successful recovery and conversion of data in different operating environments. Response time and emergency service are two additional advantages of this service. |
Facilities Management And Outsourcing
|
CCC-ITS offers the management of computer facilities where primary equipment is confined to microcomputer systems. This management may extend through telecom networking and may provide total support to include maintenance, training and software support. In addition to systems or facilities management, CCC-ITS offers limited outsourcing of "key personnel" to enhance the performance of operational functions.
|
|
| Services |
Consultation-(Product, Systems and Training)
|
CCC-ITS provides consulting support to products (hardware and software), systems, the IT environment, personnel training and even maintenance where these elements demand analysis of customer requirements |
Systems Integration
|
Systems support for integration projects ranging from network support to elements of an IT system or to a complete IT environment are a specialty within CCC-ITS. As a supplier and integrator for most OEM systems, our engineering staff is highly qualified to resolve your system problems.
|
Installation, Test and Evaluation
|
From CCC-ITS telecommunications capabilities through a full line of computer products, our installation, test and evaluation, as provided to clients, is a primary requisite for positive recommendations. With more than 500 clients approving the performance of our capabilities, we continue to meet the ever-changing demands of both military and civilian clients.
|
Super Help Desk
|
CCC-ITS offers comprehensive support to your organization through our Super Help Desk services. We provide a telephone conduit for resolving your software and hardware problems in more than 100 popular applications and systems programs. Access to our Super Help Desk hot line is toll-free, making this service both convenient and cost effective.
The ability to call to hardware support and ultimately to the dispatching of on-site field engineers further enhances organizational productivity and top-of-the-line resolution of bottom line issues.
|
|
"One Call...Multiple Service Solutions"
Hardware Maintenance
CCC-ITS provides resident on-site or on-call computer maintenance services
for both private and public organizations to include network support. These
services provide coverage twenty-four hours per day, seven days per week
with a response time varying from 1 to 8 hours as our contract commitment
dictates. CCC-ITS
maintains a large parts inventory in Washington, D.C. as
well as dedicated inventories at select sites nationwide. This inventory
meets critical response times to reduce repair wait time.
CCC-ITS field engineers are fully trained and certified to perform GEM
service requirements and are given constant updated training to keep abreast
of the latest technologies and systems. Providing professionally competent
technicians is our strongest maintenance attribute.
Service Highlights Include:
- 142 nationwide support assisted locations (Federal only).
- Fiber Optic, Ethernet and Token Ring cabling plants.
- Full hardware maintenance service contracts.
- LAN and WAN design, installation and on-going maintenance support.
- Local support from our service center in Washington, D.C.
- More than 25,000 square feet combined depot repair facilities.
- More than a quarter of a million dollars in parts inventory.
- Novell, Windows NT and UNIX systems engineers.
- Time and material or per call for commercial coverage in Virginia,
Maryland, West Virginia and the District of Columbia.
Facilities Support
CCC-ITS provides facilities management for information
technology operations to include all levels of management and some
outsourcing of professional technicians. While project preference is
directed toward maintenance, communications or training, we will evaluate
opportunities for production shop operations. An additional area of interest
to our firm involves requirements for professional IT engineers.
Training
Through the CCC-ITS training center or our learning labs,
the following training capabilities are offered:
- Dedicated classroom training (on-site or in-house)
- Exclusive repeats-for-free policy.
- Instructor-led computer classes with hands-on training with maximum
class size of 6 to 12 students per class.
- Media-based (CBT) Training.
- Post-Class Support
- Student and facility consulting or site operations.
Standard Course Offerings
Include:
- Database Management
- Electronic Mail/Groupware
- Forms Automation
- Graphics and Presentations
- Internet Courses
- Lotus Notes Authorized Courses (Technical and Certification)
- Microsoft Authorized Courses (Technical and Certification)
|
|
Netscape Authorized Courses
Novell Courses (Technical and Certification)
Operating Systems
Project Management
Spread Sheets
Word Processing
|
|
|
|
